Please be advised Edwardsville Water Corporation IS NOT conducting any type of water survey with our customers at this time. If you are contacted by anyone representing Edwardsville Water Corporation requesting you participate in any type of survey questions or requesting a water sample, please contact our office immediately. EWC HAS NOT contracted with any third party to collect any information or sampling.

Edwardsville Water Corporation IS NOT responsible for the timeliness or accuracy of payments made through ANY third party payment service.  Please contact our office directly at 812-948-0900 for billing questions and additional information.

Dear Edwardsville Water Customers;

In an effort to continue to provide our customers with quality service and pursuant to IURC (Indiana Utility Regulatory Commission) Order in Cause No. 43869, Edwardsville Water will begin charging service run fees to our customers on January 1, 2019.

Indiana Utility Regulatory Commission Order in Cause Number 43869 (dated 03-08-2011) states as follows:

Service Run Fee: $25.00

Any time that Utility personnel conduct an investigation into water service issues at a customer’s property they will be charged the service run fee of $25.00. The services covered under the service run fee could include but are not limited to, turn-offs, turn-ons, customer requested meter reads and other similar activities.

If you have any questions please call us 812-948-0900. Thank you!